Otafuku knit (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Service”).

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Article 1 (Personal Information)

“Personal Information” refers to “personal information” as defined by the Act on the Protection of Personal Information, and means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact details, or other descriptions contained in such information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual by itself, such as an insurer number on a health insurance card (personal identification information).

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Article 2 (Methods of Collecting Personal Information)

The Company may ask users for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc., when users register for use.
In addition, the Company may collect transaction records and payment-related information, including users’ personal information, from business partners (including information providers, advertisers, and ad distribution partners; hereinafter referred to as “Partners”) regarding transactions made between users and such Partners.

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Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

• To provide and operate the Company’s services

• To respond to inquiries from users (including identity verification)

• To send emails regarding new features, updates, campaigns, and other services provided by the Company

• To contact users as necessary for maintenance and important notices

• To identify users who violate the Terms of Use or attempt to use the Service for fraudulent or improper purposes and to refuse their use

• To allow users to view, change, or delete their registered information and to view their usage status

• To bill users for paid services

• Purposes incidental to the above purposes of use

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Article 4 (Changes to the Purpose of Use)

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the new purpose is related to the purpose before the change.
In the event of a change in the purpose of use, the Company shall notify users or publicly announce the changed purpose on this website by a prescribed method.

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Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without prior consent from the user, except in the following cases, or where permitted by the Act on the Protection of Personal Information or other laws and regulations:

• When it is necessary for the protection of a person’s life, body, or property and it is difficult to obtain the user’s consent

• When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the user’s consent

• When it is necessary to cooperate with a national or local government agency or a party entrusted by them in executing affairs prescribed by laws and regulations, and obtaining consent may hinder the execution of such affairs

• When the following matters have been announced or publicized in advance and the Company has notified the Personal Information Protection Commission:

  • That the purpose of use includes provision to third parties

  • The items of data to be provided to third parties

  • The means or methods of provision to third parties

  • That provision of personal information to third parties will be stopped upon the user’s request

  • The method of accepting such requests from the user

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Notwithstanding the preceding paragraph, the following cases shall not be deemed provision to a third party:

• When the Company entrusts the handling of personal information, in whole or in part, within the scope necessary to achieve the purpose of use

• When personal information is provided due to business succession as a result of merger or other reasons

• When personal information is jointly used with specific parties, provided that the items of personal information to be jointly used, the scope of the parties using it, the purpose of use, and the name or title of the person responsible for management of the personal information are notified to the user in advance or made easily accessible to the user

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Article 6 (Disclosure of Personal Information)

When the Company is requested by the individual to disclose personal information, the Company shall disclose it to the individual without delay. However, if disclosure falls under any of the following cases, the Company may decide not to disclose all or part of the information, and if such a decision is made, the Company shall notify the individual without delay. A handling fee of 1,000 yen will be charged per request for disclosure.

• When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party

• When there is a risk of significantly hindering the proper execution of the Company’s business

• When disclosure would violate other laws and regulations

Notwithstanding the above, information other than personal information, such as history and characteristic information, will in principle not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

If a user’s personal information held by the Company is incorrect, the user may request correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) of the personal information through procedures specified by the Company.
If the Company determines that it is necessary to respond to such a request, it shall make the Correction, etc. of the relevant personal information without delay.
The Company shall notify the user without delay when it has made such Correction, etc. or has decided not to do so.

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Article 8 (Suspension of Use of Personal Information, etc.)

If a user requests suspension or deletion of the use of personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company shall conduct the necessary investigation without delay.
Based on the results of the investigation, if the Company determines that it is necessary to comply with the request, it shall implement the Suspension of Use, etc. of the relevant personal information without delay.
The Company shall notify the user without delay when it has implemented the Suspension of Use, etc. or has decided not to do so.
Notwithstanding the preceding paragraphs, if Suspension of Use, etc. would require excessive costs or is otherwise difficult to implement, and alternative measures necessary to protect the user’s rights and interests can be taken, the Company shall take such alternative measures.

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Article 9 (Changes to the Privacy Policy)

The contents of this Policy may be changed without notifying users, except as otherwise provided by laws, regulations, or this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect when it is posted on this website.

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Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:

Address: 798-4 Kunou Tomisato-City, Chiba, Japan
Company Name: Otafuku Knit
Representative Director: Reiko Kaneko
Department in Charge: Otafuku Knit Customer Support Center
Email Address: otafuku.knit@gmail.com